People are our greatest asset” is an often repeated phrase throughout the business community.For many companies, especially within the cleaning industry, the cost of labour is one of it’s largest expenditures. Always a ‘hot topic’ for HR teams, it appears to be high on the government radar too, with the Office for National Statistics (ONS) working to develop new measures of national well being. The National Health Service (NHS) are promoting a Workplace Wellbeing Charter which focuses on three key areas: leadership, culture and communication.
We know from experience that in the cleaning industry, managing employee well being can be challenging. Based on client sites, and either working in small teams or alone, they often speak of being ‘the invisible workforce’. Workers speak of being the ‘ lowest of the low’ and can feel that the most basic values of fairness, dignity and respect are not extended to their positions.
How can we instigate changes? It is essential that staff have access to both training and support to carry out their role safely and effectively. A simple thank you can be an effective motivational tool and costs nothing. Well being in the workplace is not just about being nice to staff, it is focusing on the needs for fairness, dignity and respect plus delivering it by whatever means are available. A happy and motivated workforce is not only a more productive workforce, it can have a positive effect on the bottom line- by reducing sickness, absences and staff turnover.
At Lawrence Cleaning we focus from the outset of a new contract the importance of introducing the cleaning staff to our customer’s site by working with them side by side during the ‘blitz’ clean. Once the required standards have been established, and the on site training is complete, they are encouraged to make the job their own, knowing that they are well supported by the management team.
With on going training and a commitment from their managers to support them, Lawrence Cleaning ensure our cleaners understand what is needed to manage our client’s expectations.
Our commitment to boost self esteem, develop confidence in their ability and support them so that we can eradicate the often heard statement ” I’m only the cleaner” -we want to hear -” I am your cleaner and proud of it ”
If you want to change the face of cleaning in your workplace visit
01902 663727 – email@example.com